The present General Sales Conditions regulate the purchase of goods and services, made available through the internet by the website under the distance selling regulations.


Prices are displayed in GBP and are inclusive of VAT for all EU member States.

Where applicable Mabel London gives the opportunity to check prices in other currencies only by way of example.


All payment transactions are in GBP and are inclusive of VAT for all EU member States.

Local taxes and import duties may be required upon delivery for those orders destined outside the European Union.

Please check that all details and shipping/invoicing addresses are correct before submitting the order. In case there are errors please let us know as soon as possible at


The fulfillment of an order depends on the availability of the product/s ordered.

In case the payment is made through bank transfer the order will be dispatched as soon as the amount will be credited.

Delivery times depend exclusively on the kind of shipment selected by the customer, on the transit times provided by the shippers and on eventual clearance delays.


Mabel London guarantees a full refund with the exception of import duties and local taxes.

You can return a product to Big Handbag Shop within 30 days of receiving your order.

The refund will be issued within 10 days upon receiving the returned product.

You cannot return:

- personalized products

- products purchased for professional and/or commercial use

Products returned used or incomplete will not be refunded.

Big Handbag Shop reserves the right to refuse returns that are unauthorized and to return them to sender. If an unauthorized return is accepted, an administrative/re-stocking fee will be charged or the refund will be issued in the form of store credit.

The return shall be paid by the customer who is fully responsible. For this reason Big handbag Shop suggests to use a tracked shipping system.


If the parcel is damaged upon delivery the customer should contact Big Handbag Shop within 48 hours of the delivery.

All Mabel London products are covered by a 6 months warranty starting the day of the delivery. In case there are any problems the customer should contact Mabel London and provide pictures of the problem to:

This warranty applies only to the original purchaser and does not cover damage from normal wear and tear, accident, abuse, or the normal breakdown of colours and materials. Luggage damage incurred during airline handling is not covered by this warranty, and claims in such cases should be made directly with the airline.

Mabel London reserves the right to charge the customer any costs incurred for product verification and shipment of the same if it is undamaged and functioning, that is, it is missing the alleged lack of conformity.

The customer should check that the products received correspond to those ordered. If the products delivered have defects the customer should notify Mabel London within 48 hours upon delivery providing pictures of the defect to

Discounts T&C

All discount codes must be entered at checkout to receive the offer.

Please ensure the discount has been applied before completing your order.

Offers and discounts cannot be added retrospectively to an order.

We reserve the right to end offers and promotions early at our discretion.

We reserve the right to extend offers and promotions at our discretion.

More than one offer cannot be added to the basket at checkout unless specified.

Refunds of products included in an offer will reflect the price originally paid for the product.

If you have any questions or problems regarding the use of our discount codes, please inform us before finalising your order.


Images and colours of the products displayed on the site may not fully correspond to real colours due to the kind of browser or computer monitor used.

The execution of the purchase contract between the customer and Mabel London takes place in England and is regulated by the relevant Law and the European Distance Selling Regulations. The Central London County Court  will have jurisdiction in case any controversy arises.